FAQs
Emergency Call - 24/7
- +1 604-518-9079
Frequently Asked Questions
Find answers to some of the most common questions about our plumbing services.
Our goal is to provide you with all the information you need to make an informed decision about your plumbing needs.
If you don’t find what you’re looking for here, please feel free to contact us to learn more!
01.
General Questions
We offer full plumbing services, including emergency plumbing repairs, installation and repair of hot water tanks and boilers, gas fitting, and renovation services, plumbing fixuture installation and repair, and so much more!
For a full list and description of all our services visit our Services page here.
Yes, all of our work is guaranteed and warrantied. Plumbhartt provides a 1-year warranty on all services rendered.
Beyond our standard warranty, Plumbhartt also guarantees your satisfaction and excellent service with our Plumbhartt Promise. Our team of licensed and experienced professionals take pride in their work and are dedicated to ensuring that your plumbing needs are met to your satisfaction.
Yes, Plumbhartt is fully licensed, insured, and in good standing with WorkSafeBC.
We ensure that all our plumbing work is up to code and meets all regulations and requirements. Our team of expert plumbers are knowledgeable and experienced in the latest plumbing codes and standards, and we take great care to ensure that all work we perform is of the highest quality and meets or exceeds all necessary codes and regulations.
You can rest assured that when you choose Plumbhartt, your plumbing is in compliance with all necessary codes and regulations.
02.
Pricing/Billing Questions
As part of our Plumbhartt Promise, we will always provide upfront, clear pricing for all services before we get started.
Plumbhartt bills for our services based on the job, materials required, and the amount of time required to complete it.
We will provide you with our best estimate for time required for work before a plumbing expert is dispatched, and upon your acceptance we will move forward with the work.
After work is successfully completed we provide you with a detailed invoice outlining all charges as agreed upon, and we accept payment by all major credit cards as well as cash or cheque.
Plumbhartt has experienced and highly trained plumbers who are equipped to handle a wide range of plumbing emergencies.
However, in the rare event that we are unable to fix the issue, we will not bill for any hours incurred trying to fix the issue.
However, we do have to charge a dispatch fee to cover the cost of sending a plumber to your location. We will work with you to find a solution to the problem and ensure that you are satisfied with the outcome.
03.
Emergency Questions
If you have a plumbing emergency, the first thing you should do is turn off the water supply to your home or business to prevent any further damage. Then, give us a call and we will send a plumber to your location as soon as possible.
See our Emergency Plumbing page here for all the details!
We offer 24/7 emergency plumbing services, and we strive to respond to all emergency calls as quickly as possible. Our team will do everything we can to resolve your plumbing emergency in a timely and efficient manner.
Plumbhartt has experienced and highly trained plumbers who are equipped to handle a wide range of plumbing emergencies.
However, in the rare event that we are unable to fix the issue, we will not bill for any hours spent trying to fix the issue.
However, we do have to charge a dispatch fee to cover the cost of sending a plumber to your location.
In all cases, we promise to work with you to find a suitable solution to the problem and ensure that you are satisfied with the outcome.
Quick Service On Emergency Call - 24/7
We understand emergencies happen at any time. That’s why we offer 24/7 emergency plumbing services so you can rest assured that help is just a phone call away.
Our experienced team is here to provide reliable solutions and will work quickly to get your plumbing system back up and running.
Don’t wait – call Plumbhartt today for your emergency plumbing needs.
- +1 604-518-9079